The prices in our catalogue and web site include VAT and are accurate at the time of publishing. However, situations may occur where prices are incorrectly quoted as a result of circumstances beyond our control. In these situations you will be informed of the correct or revised price once your order has been received by us, and should you not wish to purchase the product at that price we will cancel that part of the order. In-store all items have a price tag attached which reflects the current retail price for that particular item.


We accept Visa, MasterCard and. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or using our secure internet site. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

0% Finance

We offer a range of 0% finance options on full priced items above £600. For further information please call us on 0330 333 0083 or email us at We do not offer 0% finance on sale products or in conjunction with any other offer.

Order confirmation

We will send you an email to confirm that we have received your order, then once all the goods are ready we will send a second email to confirm we have sent your goods.

Delivery charges - mainland

Delivery to UK mainland addresses is now free.

Please note that charges still apply to Highlands and Islands addresses (including Channel Isles) as detailed below:


  • Highlands, Islands + Northern Ireland (inc. Channel Isles): Bikes up to £650.00 - £15.00
  • Highlands, Islands + Northern Ireland (inc. Channel Isles): Bikes of £651.00 and above - FREE

All other items

  • BFPO addresses: orders up to £50.00 - £3.95
  • BFPO addresses: orders of £50.01 and above - FREE
  • Highlands + Islands (inc. Channel Isles): orders up to £50.00 - £3.95
  • Highlands + Islands (inc. Channel Isles): orders of £50.01 and above - £15.00
  • Any UK Address: Gift Vouchers - FREE


Delivery charges – world wide



Cost for bikes

Cost for other items

Republic of Ireland, Belgium, Holland, Luxembourg, France, Germany



Italy, Denmark, Portugal, Spain, Austria, Finland, Sweden



Switzerland, Norway, Romania



Greece, Bulgaria, Czech Rep, Hungary, Poland, Slovakia, Slovenia, Turkey, Lithuania, Estonia, Latvia



Rest of the World

Bikes to the rest of world: £190

For the cost to send other items, please see the table below:

Item(s) Value

Zone A-B

Zone C-D


£0 - £75.00



Royal Mail International

£75.01 - £250.00



International Courier

£250.01 - £500.00



International Courier

£500.01 +



International Courier


Zone A-B: USA, Canada, Australia, New Zealand, Hong Kong, Japan and Singapore

Zone C-D: Dubai, Brazil, Argentina, Kuwait, South Africa and United Arab Emirates

Overseas delivery charges are based on country and weight. Additional local duty and taxes may be required to be paid in certain countries to enable receipt of the goods.

For more information please click here, call us on 0333 333 0083 or email us at:


Delivery of orders to UK addresses typically takes 1 - 3 working days from when the order was placed, if the item is in stock in our warehouse.

Bicycle delivery times are typically 2-3 workings days from dispatch.

If the item is not in stock in the warehouse, but is in one of our stores, delivery typically takes 3-5 working days.

Delivery to Europe typically takes 3 - 5 working days from dispatch.

Delivery to the rest of the world can take longer depending on where the parcel is headed.

Should your parcel show signs of damage on receipt from the courier, please make a note of this on the courier’s documents or if possible take photographs of the damaged areas. This will assist in any claims which may occur at a later date.

Back orders

Occasionally, the item you've ordered may be on back order from the supplier. If this is the case, you will be contacted by phone or email with the option to cancel your order if you would rather not wait.

Returned Goods policy

Please send returns for orders placed through to

Unit 2

Bawdon Lodge Farm

Charley Road



LE12 9XJ

Tel: 0330 333 0083

Goods can be returned for a prompt refund or exchange if they are received back at Returns Department within 28 days: in new condition, with the original packaging, labeling and receipt. A refund request will be actioned within 3 working days from receipt.

The 28 days start from the day of dispatch, but as a minimum includes a period of 7 working days from the day after delivery to you as the permitted cancellation period. This would not apply for special orders taken on behalf of the customer.

We recommend that items being returned be sent via a trackable and insured delivery courier for your protection. Please note: all return postage charges to be met by customer, unless returning due to a fault. Please note all warranty returns must be clean and free from dirt and mud to comply with the current Health and Safety Regulations. We are legally unable to refund or exchange helmet returns so be careful when choosing. If the product is faulty however we will return it to the manufacturer for a warranty claim assessment. Note: DVDs, videos, books and software are non-exchangeable and non-returnable, unless incorrect or defective. If goods develop a problem they will be returned to the manufacturer for inspection to determine whether a warranty claim is valid. All of the above does not affect your statutory rights as a consumer. Our stores are unable to refund orders placed via, but items can be exchanged in-store.

Price match guarantee

We aim to offer competitive prices, however if you find products cheaper elsewhere we will match the price.

The conditions of our Price Match Policy are as follows:

  • If the goods we sell are cheaper elsewhere at the time of purchase, we will match that price at in-store or by Mail Order.
  • The same goods must be in stock at this vendor at the point of purchase for the price match to be valid. Just tell us where you have found the goods cheaper and we will do the rest. We do not match prices after the sale has been completed.
  • The goods must be supplied by an authorised retailer, not a sole trader or auction site, and be of the same specification, size and colour.

VAT charges

All orders are processed at full UK vat rate, with the VAT refunded by the same payment method used to order, a minimum of 30 days after posting.

If you have any queries regarding tax, please phone 0330 333 0083 or email us at:

Internet Credit card facility

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. If you feel in any way unsure about purchasing by credit card online, you also have the option of phoning or emailing us your order.

Specification and pricing

Every effort has been made to ensure accuracy throughout this website, however manufactures reserve the right to change specifications, features, prices and colours without prior notice.

Safety statement

All outdoor sport activities are potentially hazardous and we recommend that training on how to use products we sell is carried out by a qualified trainer.

Statutory rights

These Terms and Conditions do not affect your statutory rights as a customer.

Contact us

If you need to reach us, please email us on, alternatively during business hours you can call on 0330 333 0083 or write to us at:

Unit 2

Bawdon Lodge Farm

Charley Road



LE12 9XJ




My will be exhibiting electric bikes at various places throughout the Leicestershire in 2013 - Dates and locations will be posted soon. Come and try our demo bikes and see for yourself just how good an electric bike is. We have plenty of off road space for you to try one before heading off on the roads.
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Contact details
Unit 2,Bawdon Lodge Farm
Charley Road
LE12 9YE

Phone: Tel 0330 333 0083

Email: 2011. All rights reserved T&C's Website Design